An Honest Review Of Betterhelp, From Someone Who's Been In Therapy For Years

Technology may arguably have its negative factors, especially when you think about how glued many of us are to our devices. But you can't argue with the fact that recent technological advances have provided life-changing positives, such as online therapy. The opportunity to work with a therapist through your phone or computer has heightened our access to mental health services, resulting in more convenient and affordable online therapy solutions, such as Betterhelp.

With the Betterhelp online therapy app, members can text, live chat, and schedule video calls with trained and certified therapists around the world. Although I am not against paid advertisements, I tend to err on the side of skepticism when it seems like every podcast host and influencer I follow is singing praises for the same thing—which, admittedly, is how I first came across Betterhelp. Skeptic that I am, I decided to take matters into my own hands and see how Betterhelp really compared to traditional therapy.

Betterhelp is an online therapy app that seeks to provide affordable care for mental health services. The app can be accessed on mobile or desktop, with multiple communication avenues to choose from. As an online therapy provider, Betterhelp is a tool for anxiety, depression, bipolar disorder, PTSD, tricky relationships with sleep and eating, and addictions. When you sign up for the platform, you're prompted to complete a survey outlining your circumstances, concerns, and what your goals are for therapy. You can select from individual, couples (on sister site Regain), or teen therapy (on sister site Teen Counseling). The company also has a platform specifically for the LGBTQ community, Pride Counseling.

Whichever division you choose, through the sign-up survey, the platform does its best to match you with a therapist who can help you work through these circumstances and concerns through text, live chat, or video sessions (or all three, depending on your needs and preferences). But let's face it, finding the right therapist for your individual needs can be tricky—and the connection you have with your therapist matters. That's why, if you do not feel the chosen professional is a good match for you, the app makes it easy to request a new option. Simply contact the support team and they'll help you find someone new.

Traditional therapy can cost anywhere from $100 to $200 (and above) out of pocket per session, depending on where you live and the type of therapy provided. Betterhelp's subscription-based platform costs between $60 and $90 per week, billed monthly at $240 to $360. The actual cost of a Betterhelp membership varies depending on a few factors: location, preferences, and therapist availability. When I registered for Betterhelp in Los Angeles, California, I received a quote for the $80-per-week rate.

When it comes to Betterhelp pricing, there is good news and bad news. The good news is that the company offers financial assistance to those who qualify. If you qualify for assistance, Betterhelp will work with you to provide more affordable therapy costs specific to your circumstances.

After experiencing Betterhelp's services and considering how it compares to traditional therapy, I personally think it's worth it, especially when looking for more affordable and accessible therapy options. I have an amazing therapist that I have worked with for years, and, while she has helped me navigate so much, I felt that my Betterhelp sessions were also very impactful, as they provided me with different perspectives. In my personal therapy experiences, I have worked through deconstructing my productivity mindset, which had previously caused me a lot of anxiety in this productivity-obsessed world. Although I have spent tons of time working through this already, I actually had a significant ah-ha moment with my Betterhelp therapist that completely shifted something within. It truly felt like the missing piece from my years of therapy pre-Betterhelp.

With that said, from a financial standpoint, Betterhelp might not be the best choice for everyone. For example, I currently have health insurance that covers my traditional therapy sessions and am only required to pay a copay of $35 per session. If I attend therapy four times a month, that amounts to much less than the Betterhelp membership plan. So, if you are considering Betterhelp but do have mental health coverage through insurance, it might be worth looking at your plan and comparing the cost of Betterhelp versus traditional therapy. If, on the other hand, you don't have mental health coverage, Betterhelp is more affordable than traditional therapy. (mindbodygreen readers also save 20% on their first month with the promo code MBG, which automatically applies.

Betterhelp has an extensive Privacy Policy, which applies to anyone who visits the website or app, including those who enroll in a membership. This policy also extends to therapists who are contracted by the company. While the company may process data for things like periodic emails or text messages, you can opt out of receiving any marketing communications.